DGG's Return Policy

Customer satisfaction is our top priority, so any merchandise purchased from us is fully returnable.
Here are some guidelines to ensure a quick and hassle-free return process.

Instructions For Returns and Exchanges:

  1. Returns and exchanges must be made within  10  days of you receiving the item. The item must be unused and in it's original packaging.  We reserve the
    right to deny a return if the item is found to be unsellable. 
  2. Contact us by email: sales@dggtaser.com or fax: (904) 777- 4802, let us know what item you want to return or exchange and for what reason. Don't forget to include
    your order number
  3. We will email you within 24 hours with your Return Authorization (RA) Number.
  4. Repackage the item making sure to clearly write the Return Authorization (RA) Number on the outside of the package.
  5. Send the return to our distribution center:
    DGG Tactical Supply
    8725 Youngerman Ct., Ste. 305 Jacksonville, FL 32244
  6. Once the item has been received, we will send you the exchange item or refund your account. A 15% restocking fee is applicable on refunds for returns not due
    to an error on our part.

Call us at (904) 777-4802 | Email to info@dggtaser.com

DGG TASER
8725 Youngerman Ct., Ste. 305
Jacksonville, FL 32244

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